Non-Refund Policy

The Provenance Space

Last updated: 29-12-2025

Digital Products & Services

All products offered by The Provenance Space are digital products delivered electronically. This includes documentation templates, fillable PDFs, guides, checklists, sample files, and downloadable ZIP packages.

Due to the nature of digital content, all sales are final and non-refundable once access to the files has been granted.

No Refunds After Delivery

Once a digital product has been downloaded or accessed, we are unable to offer:

  • Refunds

  • Exchanges

  • Cancellations

By completing a purchase, you acknowledge that you are purchasing intangible digital goods and waive any right to a refund after delivery.

Exceptions

Refunds may be considered only in limited circumstances, such as:

  • Duplicate charges caused by a technical error

  • Inability to access the files due to a verified issue on our end

Any exception request must be submitted within 7 days of purchase and will be reviewed on a case-by-case basis.

Buyer Responsibility

Before purchasing, you are responsible for:

  • Reviewing the product description carefully

  • Ensuring the product suits your needs

  • Confirming compatibility with your device and software

If you have questions, we encourage you to contact us before purchasing.

Contact

For questions regarding this policy, please contact:

The Provenance Space

 
www.theprovenancespace.com