Frequently Asked Questions
Quick answers about the $19 valuation report and the $9 documentation kit.
Getting Started (General)
Q: What does The Provenance Space do?
A: We provide digital pre-sale identification, valuation range guidance, and market context reports for art, antiques, and collectibles. We also offer a downloadable documentation template kit to help sellers organize item details before selling.
Is this an official appraisal?
A: No. Our report is pre-sale guidance based on the information you provide, visible details in photos, and available market research. If you need an insurance or court appraisal, you may need a certified local appraiser. leo.
$19 Identification + Valuation Report
Q: What’s included in the $19 report?
A: You’ll receive identification findings, a valuation range estimate with logic, market context (where/how it tends to sell), and a sale-readiness summary.
Q: How do you estimate value?
A: We use item attributes (maker/marks, materials, size, condition) and sold-market research when available. If sold comps are limited, we provide a wider range and explain why.
Q: What if the item can’t be fully identified?
A: We’ll provide the strongest supported hypothesis and list alternatives, with clear assumptions and what evidence would confirm it.
Intake & Photos
Q: Do measurements matter?
A: Ideally include:
Front and back
Underside/base
Close-up of any marks/signature/labels
Close-up of damage/repairs
Any documentation (optional)
Q: What photos should I upload?
A: Yes. Size strongly affects identification and value. Provide height/width/depth (and weight if possible).
Payment & Invoicing
Q: Why do you collect intake before payment?
A: We review your submission first to confirm we have enough information to proceed. Then we email an invoice with the correct service.
Q: How do I pay?
A: After review, we email an invoice link. You can pay online using the options shown on the invoice.
Q: What happens if my intake is missing information?
A: We’ll email you requesting the missing details (usually better photos, measurements, or a marks close-up) before invoicing.
Delivery & Revisions
Q: How long does it take?
A: Typical delivery is 24–48 hours after payment (depending on research complexity and the quality of photos provided).
Q: Will I receive a PDF?
A: Yes. Reports are delivered digitally by email as a PDF (and sometimes a link version if needed).
Q: Do you offer revisions?
A: If you provide new photos, measurements, or mark details that materially change the findings, we can update the report or add an addendum.
$9 Documentation Template Kit
Q: What’s included in the template kit?
A: A set of templates to document provenance/ownership notes, measurements, condition, photo checklist, and listing prep.
Q: Is it editable and printable?
A: Yes—depending on the format provided (PDF/Doc). It can be printed or filled digitally.
Q: How do I receive it?
A: It’s delivered digitally as a download after payment.
Policies (Refunds, Terms, Privacy)
Q: Do you offer refunds?
A: For digital services, refunds depend on the stage of work completed. For digital downloads, refunds may not be available once delivered. (Link to your Refund Policy page.)
Q: Do you use AI?
A: We use AI-assisted tools to help extract relevant details and speed up research. Final reports are reviewed and edited before delivery.